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Terms & Conditions of BITS & Fasthost

 

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BITS Computers host sites with FastHosts in their Data Centre. For this reason our customers must agree to the combined BITS Computers and FastHosts terms and conditions detailed here.

FastHosts provides World Wide Web page hosting. FastHosts reserves the right to suspend or cancel a customer's access to any or all services provided by FastHosts when FastHosts decides that the account has been inappropriately used or otherwise.

TERMS OF SERVICE

FastHosts provides World Wide Web page hosting. FastHosts reserves the right to suspend or cancel a customer's access to any or all services provided by FastHosts when FastHosts decides that the account has been inappropriately used or otherwise.

SERVER USE

Personal accounts are to be used by the primary owner only. Personal account holders are not permitted resell, store or give away web-hosting services of their website to other parties. Web hosting services are defined as allowing a separate, third party to host content on the owner's web site. Exceptions to this include ad banners, classified ads, and personal ads.

FastHosts reserves the right to refuse service and /or access to its servers to anyone.

FastHosts do not allow any of the following content to be stored on its servers:

Illegal Material - This includes copyrighted works, commercial audio, video, or music files, and any material in violation of any Federal, State or Local regulation.

Adult Material - Includes all pornography, erotic images, or otherwise lewd or obscene content. The designation of "adult material" is left entirely to the discretion of FastHosts.

Warez - Includes pirated software, ROMS, emulators, phreaking, hacking, password cracking, IP spoofing, etc., and encrypting of any of the above. Also includes any sites which provide "links to" or "how to" information about such material.

UNLIMITED USE POLICY
High bandwidth usage: FastHosts offers an unlimited use policy by maintaining very large ratios of bandwidth per customer. In rare cases, FastHosts may find a customer to be using server resources to such an extent that he or she may jeopardize server performance and resources for other customers. In such instances, FastHosts reserves the right to impose the High Resource User Policy for the consideration of all customers.

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HIGH RESOURCE USER POLICY
Resources are defined as bandwidth and/or processor utilization.
FastHosts may implement the following policy to its sole discretion:
When a website is found to be monopolising the resources available FastHosts reserves the right to suspend that site immediately. This policy is only implemented in extreme circumstances and is intended to prevent the misuse of our servers. Customers may be offered an option whereby FastHosts continues hosting the website for an additional fee.

PAYMENT POLICIES
All accounts are set up on a prepay basis. Although BITS Computers and FastHosts reserve the right to change prices of accounts or services at any time all pricing is guaranteed for the period of prepayment. Payment is due each anniversary year or month following the date the account was established. Customers will automatically be charged again at the end of their prepay period unless closure notification has already been given.

BITS Computers and FastHosts reserve the right to suspend services until the outstanding debt is cleared. The customer is responsible for all money owed on the account from the time it was established to the time that the customer sends a written cancellation request.

No bills or invoices will be sent by regular mail. All invoices will be sent directly to customers via email shortly after the online purchase application has been made.

All payment is in UK sterling PAYMENT OPTIONS
In order to streamline our accounting procedures and keep costs down BITS Computers runs a limited payment option.
Credit / Debit Cards:
BITS Computers does not accept Credit or Debit Cards.
Cheque Payment:
All payments are required by either personal or business cheque annually and in advance. BITS Computers cannot guarantee that a service will be provided until after any received cheques have been cleared.

CANCELLATION AND REFUNDS
BITS Computers and FastHosts reserve the right to cancel the service at any time. In this event customers will be entitled to a pro rata refund based upon the remaining period of membership. If a customer contravenes BITS Computers and FastHosts ' terms of service a refund will not be issued in the event of a cancellation.

Customers may cancel their account at any time. Any incentives offered to customers when opening the account will also be cancelled. Customers may be given the option to purchase services which were offered as start-up incentives in the result of a cancellation. Fees charged on a prepay basis are non-refundable. In addition some accounts incur set-up fees; these charges are also non-refundable.

INDEMNIFICATION
Customer agrees that it shall defend, indemnify, save and hold BITS Computers and FastHosts harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against BITS Computers and FastHosts, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless BITS Computers and FastHosts against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with FastHosts ' server; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customer from FastHosts ' server.